Notice Processing and Appeals

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Duration: One Day

Who is the course suitable for?

The course is particularly suitable for Parking Managers, Parking Supervisors, Parking Clerical staff and Parking Attendants. It would also be of interest to Traffic Engineers involved in the design of parking controls on the public highway. The course is suitable for staff new to the industry as well as existing staff needing to bring their knowledge up to date.

Prerequisites

None.

What does the course cover?

The course provides an introduction to Notice Processing and Appeals, covering all aspects necessary to run a successful parking back office. The course comprises six sessions, as set out below.

• Session 1: Penalty Charge Notices & Supporting Evidence
• Session 2: Notice Processing
• Session 3: Informal Challenges
• Session 4: Standard Letters
• Session 5: Appeals
• Session 6: Adjudication

How do I book the course?

Simply click here to go to the course diary. This provides details of course dates venues and costs. Then follow the on screen instructions.